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Repeat prescriptions will be issued at the doctor’s discretion and are normally for patients on long term treatment. Repeat prescription requests can be made in writing or by calling at the surgery during opening time Monday to Friday. They may also be requested by fax or by the form below. Sorry, but to avoid mistakes, we cannot take requests by phone.

Only items on your repeat prescription list can be ordered this way, any other requests will not be issued.

We are unable to take orders or issue prescriptions at weekends, public holidays or out of normal surgery hours. Please allow 48 hours before collection and make allowances for weekends and public holidays. Where possible give exact drug names when ordering. Please enclose a stamped, self-addressed envelope if you want us to post your repeat prescription back to you. If you want it sent directly to a chemist, please mark the request clearly to show this.

Summerhouse Surgery Patients only:

From the 1st October 2018, you will not be able to order via this site. Instead, you can either go to My Patient Services (below) or you can telephone direct to the POD (Prescriptions ordering Direct) on 0300 131 1100. This should be completed no earlier than 7 days before your medication runs out and the prescription will be sent direct to your nominated pharmacy.

Online Repeat Prescriptions - (Please note this is an email system which will be withdrawn for all patients in December 2018 and Summerhouse patients from 1st October 2018 as it has been replaced by "My Patient Services." To register - follow the link on the home page.)

Click here to order a repeat prescription online.

Online Repeat Prescriptions - My Patient Services (formerly Vision on Line)

Click here


We have provision to dispense to Istead Rise and Shorne patients who live more than one mile from a chemist. The Health Service Regulations on this matter are very strict and this service can only be offered to those patients who register as dispensing when they join the practice or move house. For further information, please telephone the surgery and a member of our dispensary staff will be pleased to answer your enquiries. The practice also offers a delivery service for housebound dispensing patients, with deliveries on Tuesdays and Fridays. During the COVID 19 National Emergency, the practice is also providing deliveries to patients who have been advised they are in the High Risk Shielding Group, where they have no family, friends or carers who can collect medicines from the surgery on their behalf.

Dispensary Opening Hours

For those patients able to use the practice dispensaries, opening times are as follows:

Istead Rise

Monday 0845-1200 1500-1830
Tuesday 0845-1200 1500-1830
Wednesday 0845-1200 1500-1830
Thursday 0845-1200 1500-1830
Friday 0845-1200 1500-1830


Monday 0845-1200 1530-1830
Tuesday 0845-1200 1530-1830
Wednesday 0845-1200  
Thursday 0845-1200 1530-1830
Friday 0845-1200  
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