Opening Times

Surgery Times - Istead Rise

Appointment system operated
Reception Hours: 8.30am - 6.30pm
Emergency appointments after 10.30am. To see either a doctor or the first contact practitioner, book on the day from 8.30am to 11.00am.

Please note that due to doctors' leave these times are approximate and may vary.
Late night Tuesday, Wednesday and Thursday evenings 6.30-8.30pm by appointment only.

Surgery Times - Shorne

Open doctors' surgery in the morning. All patients who attend by 10.30am will be seen by either a doctor or the nurse practitioner.
Appointments only in the afternoon.
Nurse by appointment only.
Reception hours 8.30am-12 noon and 3.30-6.30pm, Monday, Tuesday and Thursday. 8.30am - 12 noon Wednesday and Friday.
The telephone is diverted to Istead Rise during lunchtime closure and Wednesday and Friday afternoons.

*When surgery is closed please contact Istead Rise for any enquiries.

Please note that due to doctors' leave the actual duty doctor may vary.

Surgery Times - Summerhouse

Appointment system operated
Reception hours: 8.30am-6.30pm, daily except Thursday, 8.30am – 12 noon.
Emergency appointments after 10.30am. To see either a doctor or the first contact practitioner, book on the day from 8.30-11.00am.

Please note that due to doctors' leave these times are approximate and may vary.
Late night alternate Tuesday evenings 6.30-8.30pm by appointment only.

Out Of Hours

For urgent advice during the day please note our telephones are manned from 8.00am to 6.30pm. Please follow the advice given on the telephone system if your usual surgery is closed. In cases of dire emergency, telephone 999.

For evening and weekend emergencies, telephone NHS 111 by dialing 111. Your personal details and a brief description of the nature of the emergency will be taken by the receptionist. The duty doctor will ring you back as soon as possible to discuss your problem and decide on what course of action to take. But remember: ring 999 in cases of dire emergency.

Disabled Access

At all surgeries reserved car parking spaces for the disabled are marked near the front door. Wheelchair access to the building is via a ramp to the front entrance. At Istead Rise Surgery a disabled patients' WC is provided near the lift and another is available on the first floor. At Shorne Surgery a disabled patients' WC is provided near the doctors' consulting rooms. At Summerhouse Surgery a disabled patients' WC is provided in the waiting area. All three sites have lifts. If access proves difficult to any of our disabled patients we would be happy to consider any suggestions for improvement.